Business professional using Business Central

Subscription-Modells for Microsoft Business Central

Microsoft Business Central – Productive. Predictable. Managed.

Instead of a one-off project we deliver a 24-month managed engagement with a monthly flat fee. We stay accountable, stabilize operations and extend whenever needed – predictable and transparent.

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Our approach to Business Central

We combine onboarding, operations and continuous improvement inside one Subscription-Modell so you stay productive without surprises.

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Predictability

Fixed monthly fee and clean budgeting. No hidden costs or late surprises.

Reliability

Defined service hours plus clear response and resolution targets (P1/P2/P3).

Scalability

Upgrade packages or activate add-ons whenever your requirements grow.

Measured stability

99.5% uptime target during service hours plus transparent reporting.

Business Central Subscription-Modells

Packages tailored to your Business Central roadmap – from RUN to ENTERPRISE.

RUN

Stable operations support

€1,999

excl. VAT / month

Included capabilities

  • Fast incident resolution (bugs/system outages)
  • Automated monitoring
  • Security & Microsoft updates
  • Two half-day trainings per year
  • Monthly status, incident and ticket reporting
  • SLA uptime: 99.0%
  • Power Platform development available as add-on (PowerApps / Power Automate)
Best value

BUILD

Continuous enhancement & optimization

€4,999

excl. VAT / month

Included capabilities

  • Custom development (AL/Extensions/Reports/Integrations, fair use)
  • New functionality (small/medium)
  • Performance optimization
  • Four half-day trainings per year
  • Technical reports & analytics
  • Priority support (2h response)
  • SLA uptime: 99.5%
  • Power Platform development available as add-on (PowerApps / Power Automate / Power BI)

CODE

Full technology ownership

€8,999

excl. VAT / month

Included capabilities

  • Custom development (AL/Extensions/Reports/Integrations)
  • All functionality
  • Proactive performance management
  • Architecture consulting
  • Eight half-day trainings per year
  • Comprehensive reporting/KPIs
  • SLA uptime: 99.9%
  • Code ownership: every AL extension developed becomes your IP
  • Git repository and documented source code
  • Power Platform development available as add-on (PowerApps / Power Automate / Power BI / Copilot Studio)

ENTERPRISE

Tailored programs for complex setups

On request

Included capabilities

  • Everything from CODE plus
  • Multi-tenant setup and scale
  • Consolidated prioritization via dedicated agreement
  • Custom add-on bundles
  • Freely combinable and switchable
  • Custom SLA alignment
  • Power Platform development available as add-on (PowerApps / Power Automate / Power BI / Copilot Studio)

And after 24 months?

SUPPORT+

Post-go-live support or takeover of existing Business Central tenants

We keep operations stable after go-live – or take over your existing instance including knowledge transfer.

Ideal for existing Business Central customers that want stability and innovation from one team.

Support options

Choose RUN, BUILD or CODE support

€999RUN support

Adjustments and stabilization similar to RUN

€2,499BUILD support

App enhancements & automations without source-code ownership

€3,999CODE support

Full access incl. source code, Git repo and DevOps playbooks

Compatible with every managed-service package.

What you get

  • Stabilization phase incl. health check, backlog handover and runbook
  • Operations, patch management and incident steering
  • Prioritized roadmap workshops for enhancements & add-ons
  • Transparent KPIs for SLA, tickets and uptime aligned to your targets
  • Smooth transition into RUN/BUILD/CODE including add-on handling

Add-ons

Optional for every package – combine add-ons and benefit from bundle savings

PowerApps

Mobile apps, portals, dashboards

€899

per month

  • •Design & build of canvas or model-driven apps
  • •Integration with Business Central data
  • •User enablement and governance

Power Automate

Cloud flows, RPA, automation

€449

per month

  • •Design & implementation of cloud/desktop flows
  • •Integration with third-party APIs (Shopify, Zapier, etc.)
  • •Monitoring & troubleshooting

Power BI

Dashboards, analytics, reporting

€890

per month

  • •Design & operations of BI dashboards and reports
  • •Data model optimization (DAX, measures)
  • •Self-service analytics for management and sales

Copilot Studio

AI copilots, chatbots, assistants

€1,290

per month

  • •Design & rollout of 1–2 production copilots
  • •Knowledge engineering & prompt optimization
  • •Security & governance for AI scenarios

Bundle savings

More add-ons, less monthly spend

Select an add-on to preview the automatic discounts.

  • 2 add-ons = 4% savings
  • 3 add-ons = 8% savings
  • 4 add-ons = 12% savings

1 All prices excl. VAT.<br/>Discounts apply only while the add-ons run in parallel.

Frequently asked questions

Find answers around our Subscription-Modells. Need more context? Reach out to our support team.

Classic ERP projects often stop right after go-live – exactly when the biggest challenges start: unpredictable follow-up costs, limited flexibility and overloaded teams. We run a 24-month managed engagement with a monthly flat fee. We stay accountable, stabilize the platform and extend whenever needed – predictable and transparent.
Predictability: fixed monthly fee and clean financial planning Reliability: defined service hours plus P1/P2/P3 response & resolution targets Scalability: simple package upgrades and add-ons once requirements grow Stability: 99.5% uptime target with transparent reporting
Phases 1–3: setup, go-live, optimization – structured across the first 6–12 months Phase 4: continuous improvement, add-on integration and scaling until month 24 You receive operations, updates, training and proactive support instead of "project and run".
Every package includes Microsoft updates & patch management, training & enablement, defined service hours (Mon–Fri 08:00–17:00 CET) plus SLA response/resolution targets. The difference lies in scope and ownership – e.g. AL development hours, custom features, code ownership and support tier. See each package for details.
Service hours: Monday to Friday, 08:00–17:00 CET Response/resolution: P1 (critical): response 4h, resolution 1 business day P2 (high): response 8h, resolution 2 business days P3 (normal): response 1 business day, resolution 5 business days Exact targets are confirmed in the service agreement.
We guarantee 99.5% availability per month, measured during service hours (Mon–Fri 08:00–17:00 CET). Planned maintenance windows and external dependencies are defined in the agreement. You receive transparent reports about the actual availability.
Yes, package upgrades are possible at any time. Add-ons can be activated or paused according to the agreed rules. Bundle savings apply automatically: 2 add-ons = 4%, 3 add-ons = 8%, 4 add-ons = 12% discount.
No, Microsoft licenses beyond the Business Central base license are not included. Hardware, third-party integrations outside of scope and emergency support outside SLA hours are also excluded (available with surcharge).
Pricing applies per productive tenant. One test/sandbox environment is included. Each additional productive tenant adds +30% to the chosen package. Priorities across multi-tenant setups are aligned in a separate agreement.
After 24 months you can: - extend the managed engagement - move into another service model - keep full code ownership via the Git repository (for CODE) We review the best option with you well ahead of time.

Get in touch

Share a few details – we reply within 24h (Mon–Fri).

Company & contact details

Preferred package

Add-ons & extensions

Add-on bundle

Bundle savings start with two active add-ons:

  • 2 add-ons = 4% discount
  • 3 add-ons = 8% discount
  • 4 add-ons = 12% discount

Project context

Important notes

1All prices excl. VAT and Microsoft licensing.

2Service window: Monday to Friday, 08:00–17:00 CET (public holidays excluded).

3SLA and scope are confirmed individually before contract signature.

Version 1.1 dated 28.01.2026

Contact us

Questions about Microsoft Business Central or our Subscription-Modells? We reply within one business day.

Timo Koenig - Managing Director & Founder

Timo Koenig

Managing Director & Founder

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Phone
+49 (0)176 493 22 855
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Mark Stegmann Pineda - Managing Director & Founder

Mark Stegmann Pineda

Managing Director & Founder

Email
Send a message
Phone
+49 (0)173 254 23 30
LinkedIn
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Meeting
Book a 15-min call